Domestic Shipping:

Free shipping on all prepaid orders — no hidden fees. We dispatch within 2–4 business days, and you’ll see expected ship dates according to your pin code. Orders ship within the time mentioned per style. If your pin code is outside our serviceable area, we’ll promptly offer alternate delivery options. If your area isn’t serviceable, we’ll contact you for alternatives. Delays may occur during peak festival seasons, extreme weather, or government restrictions; weekends and public holidays are not counted as working days. Delays may occur due to festivals, weather, or pandemics. Weekends and public holidays aren't working days. We currently ship only within India, but international shipping is on the way!

COD is available in India, we charge ₹99. The maximum limit per order is ₹7,500.

TRACKING AND DELIVERY:

Once shipped, you’ll receive a tracking number and courier details via email and WhatsApp.

Track your order on the courier’s website or via the “Order Status” link in our footer. Orders can be tracked using the consignment/tracking number on the shipping partner’s website.

The order status can also be tracked on Pierre Cardin India's footer “Order Status” Our delivery partners will attempt to deliver the package three (3) times before it is returned to us. If it is returned to us after 3 attempts, no refunds will be entertained. Please refer to our Return & Exchange Policy for more details.

Our partners make three delivery attempts; unclaimed returns after three tries are non-refundable—see our Return & Exchange Policy for details.

Address Accuracy

Please ensure your full address (including PIN code and mobile) is correct; incorrect details leading to non-delivery are not refundable.

In case of failure to deliver due to incorrect details, no refunds will be entertained. Please refer to our Exchange and Return Policy.

Size Exchange and Return Policy.

We use standard EURO sizes to help you find the right fit. If you need to exchange your pair for a different size, send it back to us within 10 days in the original packaging with the invoice to:

Eltus Mode Pvt ltd B-2/3 Mohan Cooperative Area, New Delhi- 110044. Mention the desired size on the invoice or email us at sales@pierrecardinindia.com

Exchanges are allowed for size or style of similar value (if your size isn’t available). No refunds or cancellations.

Kindly note that items purchased on sale are not eligible for exchange or return, both within India and internationally. We appreciate your understanding.

Products purchased before the sale cannot be exchanged during the sale period.