I have requested for a replacement of my shoes and have returned same on 15th September, your customer support had confirmed on 15th that article will reach your office on 18th and same day despatch will happen of the exchanged article, today i have repeatedly tried to reach your customer support on call and messages but they are simply not responding, this is not expected from a reputed brand like PC, plt try to solve this issue immediately as i need the article at any cost by 19th noon as i am traveling thereafter
Dear Customer,
We apologize for the delay. Unfortunately, your exchange order has not yet been received at our warehouse. The estimated date of receipt is 19th–22nd September.
As soon as we receive the article, we will update you accordingly.
Thank you for your patience and understanding.
Warm regards,
Team Pierre Cardin Paris
Very comfortable ! A slightly higher heel cushion would go a long way in improving an already comfortable pair of shoes. Lovely colour & different design .
Quality of shoes great
Leather superb
Built quality superb
Inner lining could have been better it hurts at back and at cap
This is Suresh krishna. Not received exchanged item. Slides quality is really well. But Customer care service also not responded. I order 42 size. When I face the size issue, requested to exchange portal for size 41. They picked up it within 3 days. Already 10 days finished. They are not responding properly. I lost my money. My Order #14372 received August 5th, 2026. Pick up August 8th, 2026. This is the Returned AWB #42933710128284. When they send back my exchange item. If they not exchange, have to refund me. Why they are behaving like this. Please respond immediately.
Dear Customer,
Kindly share your order details so that we can check the details from our end and assist you accordingly.
Warm regards,
Team Pierre Cardin Paris